The team went above and beyond to ensure my parcel was delivered in a timely fashion. The service really was exceptional. I experienced some delays in the delivery of my order - all of which were outside of the control of the Broadley's team - but they made my problem their issue to fix and resolved the issue very quickly. Thank you
Delivery was very quick and personal.
Ordered a pair of Masai trousers. Alex from Broadley’s contacted me prior to fulfilling the order as he felt that the colour of the trousers on-line, didn’t reflect the actual colour of the item ‘in the flesh’ and wanted to double-check I would be happy with the colour. His attention to detail was much appreciated! Needless to say, I am very happy with my purchase.
Product, quality and delivery as described and as expected.
I placed an order for a shirt, and a few days later, I ordered another one but with slightly different sizing and fitting. Shortly after, I received an email from Broadleys, informing me that the size and fittings of the two shirts I ordered were different. They offered me the option to cancel my second order before they shipped it to me. I was pleasantly surprised and appreciative that they cared about me and my purchase. I had a very positive experience with this store.
Received purchase within 2 days of ordering, excellent service and great product.
Easy to use website and quick delivery service. Items ordered perfec
Excellent service, friendly staff my favourite boutique
Great product and excellent service. I have bought 4 of these wallets from Broadleys.
Prompt delivery and packed in a nice box.
Great product, delivered in good time. Very trustworthy business.
Ordered a Secrid wallet that also has RFID card holder, as part of the wallet. Ideal size for pocket and has easy access to cards popping up via a small lever, so easy to access. Purchased as replacement to my old one, which I had over 10 years. High quality on all components. Delivered within two days from ordering. Highly recommend Broadleys.
Always a great service from the seller and the staff are always helpful and friendly it's nice to shop in a family own shop always a first class service every time a big thank you to the all from leon and Lynn Burchell
Super quick delivery as always. A pleasure to purchase from you again
I ordered a wallet to be delivered to me with the intention of wrapping it and posting it as a gift to someone else. After I ordered it I realised that due to postal strikes there wasn’t enough time for it to get to me and then on to the person in time. I emailed Broadleys requesting a delivery address change and explained the situation. I was resigned to the recipient receiving an unwrapped gift. I got a lovely email back saying that it was no problem to change the delivery address and assuring me that there would be no price information included. When the recipient received the package it got the package It transpired that it had been gift wrapped!! Absolutely first class service. I’ll be recommending this company to others. Delighted with the service.