Customer Reviews

Based on 238 reviews

Delivery was very quick and personal.

Attention to Detail

Ordered a pair of Masai trousers. Alex from Broadley’s contacted me prior to fulfilling the order as he felt that the colour of the trousers on-line, didn’t reflect the actual colour of the item ‘in the flesh’ and wanted to double-check I would be happy with the colour. His attention to detail was much appreciated! Needless to say, I am very happy with my purchase.


Product, quality and delivery as described and as expected.

Fast shipping, and excellent customer service!

I placed an order for a shirt, and a few days later, I ordered another one but with slightly different sizing and fitting. Shortly after, I received an email from Broadleys, informing me that the size and fittings of the two shirts I ordered were different. They offered me the option to cancel my second order before they shipped it to me. I was pleasantly surprised and appreciative that they cared about me and my purchase. I had a very positive experience with this store.

Received purchase within 2 days

Received purchase within 2 days of ordering, excellent service and great product.

Easy to use website

Easy to use website and quick delivery service. Items ordered perfec

Part Two Teffani Skirt
marilyn newbould
Excellent service

Excellent service, friendly staff my favourite boutique

Great product

Great product and excellent service. I have bought 4 of these wallets from Broadleys.

Prompt delivery and packed in a nice box.

Secrid Wallet

Great product, delivered in good time. Very trustworthy business.

Ordered a Secrid wallet

Ordered a Secrid wallet that also has RFID card holder, as part of the wallet. Ideal size for pocket and has easy access to cards popping up via a small lever, so easy to access. Purchased as replacement to my old one, which I had over 10 years. High quality on all components. Delivered within two days from ordering. Highly recommend Broadleys.

Always a great service

Always a great service from the seller and the staff are always helpful and friendly it's nice to shop in a family own shop always a first class service every time a big thank you to the all from leon and Lynn Burchell

Super quick

Super quick delivery as always. A pleasure to purchase from you again

Joy to buy from.

I ordered a wallet to be delivered to me with the intention of wrapping it and posting it as a gift to someone else. After I ordered it I realised that due to postal strikes there wasn’t enough time for it to get to me and then on to the person in time. I emailed Broadleys requesting a delivery address change and explained the situation. I was resigned to the recipient receiving an unwrapped gift. I got a lovely email back saying that it was no problem to change the delivery address and assuring me that there would be no price information included. When the recipient received the package it got the package It transpired that it had been gift wrapped!! Absolutely first class service. I’ll be recommending this company to others. Delighted with the service.

Quality service, quality product

Ordering was easy and delivery was quick. The wallet itself is tiny! But has loads of space on the inside more so than my old wallet despite my old one being bigger! I've got 4 cards in the main slide compartment, 2 more inside and a few notes folded inside.
Don't be deceived by the size it hold alot. I got the matte black and red one, which works regardless of what I wear.

The product I purchased was a gift

The product I purchased was a Christmas gift for my son. The website is easy to use and ordering was just as simple. The parcel arrived in good time in a lovely box. I'm very pleased with the gift and I know that my son will be just as happy. 😊

Fantastic service

Delivered in good time, excellent condition and accurate paperwork.

First class service

Website was simple to use and order was dispatched quickly. Item was as described on site . Due to postal strike it wasn't delivered within the advertised time frame but when I phoned company they were very helpful.

Prompt delivery and arrived in excellent condition

The wallet I ordered arrived very promptly and well packaged

5 Start Service

Good quality product. Great service. Recommended.

First Class!

First class service easy to order and delivered promptly.

Excellent customer service

Excellent customer service - the perfect synergy between personal shopping and online convenience. I was truly impressed.

ordered online and collected at store all within 1 hour - perfect. I will buy from here again.

Quality shop, great service

Great website, order placed and was delivered quickly. Excellent store and have passed recommendations to friends

Bought a Secrid Mini Wallet, the product and service was brilliant.