FAQ

Yes, please choose local pickup shipping option at checkout.

We have separate gift voucher systems for in store and online. Both do not expire.

Online: Please enter the unique code on your voucher at checkout.

In Store: Simply show our gift card when paying at the counter. Please keep the gift card safe, as you will need this to redeem the amount.

(If you would like to convert a voucher from one to the other, please contact us with the code, purchase date and if it was bought in store or online.)

You can find sizing information on most product listings otherwise you can contact us for further details.

(Size charts are in develpment)

All payments are encryption protected during transaction. Due to our high level of security if details are entered incorrectly your order may be automatically cancelled.

All orders are dispatched with Royal Mail or UPS Tuesday to Saturday. Our store is closed on Mondays.

Royal Mail: Orders are sent the following business day (Tue - Sat) when placed by 5pm. Normally takes 2-4 business days estimate.

UPS: Most orders are sent same day (Tue - Fri) when placed by 2pm. Should arrive next business day, this does not include the weekend.

We charge a small fee which is calculated at checkout.

All orders include full tracking. You will receive the tracking number when your item has been shipped.

All international orders are shipped with Royal Mail and are usually dispatched within 2 working days ( Tue - Fri). 

Delivery Time
This will depend on the location. Most orders will arrive within 2 weeks, although it can sometimes take longer if the package is delayed at customs. 

Custom / Import Duty Charges
You are responsible for any import charges due for the item. This is something which is out of our control. The charge will vary depending on the location. It is very likely that there will be some charge due. 

Large / Heavy items
Due to restrictions on shipping with Royal Mail. We are only able to send items that meet the small parcel size or if the weight is under 2kg. If the item does not meet these requirements your order maybe cancelled .

Extended returns up until 31st January 2024

Providing the item is in the original condition you received it in, with tags and for Secrid wallets no marks to the leather. You can return the item to the below address within 30 days. Please include your packing note.

Return address

Broadleys
34-40 High Street
East Grinstead
West Sussex
RH19 3AT

You can return any full priced item within 30 days for a refund in person. Sale items can only be returned for an exchange or store credit. Please make sure you have your receipt.

You can send the item back to us via the below address with the exchange boxed ticked on your packing note. We will then contact you.

Return address

Broadleys
34-40 High Street
East Grinstead
West Sussex
RH19 3AT

Please visit us with your receipt and let us know you need to exchange something. 30 days.

The Miniwallet model all come with a clasp/popper. Where as the Slimwallets do not. Please note no magnets are used on either wallets.

Learn more

Yes, 2 years as standard or 3 years when you register online.
How to register

All wallets are made in Holland, with the leather sourced from Holland, Italy and Germany.

About Secrid

We have a deep knowledge of Secrid and can answer almost any of your questions.

Our Hiring Department is now closed, and we are currently selling off the remaining stock.

.Ex-Hire Dinner Suit - £125 ( Jacket & Trousers)

.Ex-Hire Dinner Suit, Shirt and Bowtie: £140

Yes, our store is located in the heart of East Grinstead High Street, West Sussex. Do come and visit us, we would love to see you.

Broadleys
34-40 High Street
East Grinstead
West Sussex
RH19 3At