Online Store Returns
You have 30 days from receiving the item to return or exchange it. Please include your packing slip in the return.
Item/s must be in the original condition you received them in, with tags, or for Secrid wallets no scratches to the leather.
34-40 High Street
You are responsible for return postage cost. We recommend using Royal Mail tracked or UPS. Do bear in mind any Royal Mail strikes, which will effect shipping time.
Exchange Box: If selected we will contact you via email.
If no packing slip: You can include a print out of your order confirmation with a written request for a return or exchange.